Primary development market · United Arab Emirates

Electric bike supply for UAE buyers.

Fat tire, folding, city and fleet platforms with OEM options, buyer-ready documentation and a quotation process built for importers and distributors.

In short: TOJEN supplies 26-inch fat tire, folding, city and fleet e-bike platforms to UAE distributors, dealers and fleet buyers, with private label and OEM options, 30% / 70% payment terms, FOB, CIF or DDP shipping and a document set agreed per model. MOQ is flexible and an order can start from a single unit.

The UAE is our primary development market. We do not claim road legality for any configuration and we do not publish customer names or delivery counts; use case and compliance are verified with the buyer before a model is listed.

Last reviewed: 2026-09-21 · Source: TOJEN commercial terms and the published catalogue reference

01 · Who we serve

The UAE buyers this page is built for.

Four buyer types, each with a different definition of a good first order.

Distributors and importers

Building a range across several emirates, needing a platform set that can be quoted, documented and repeated order after order.

Rental, tourism and fleet operators

City, folding and fleet platforms for hotel, resort, campus and last-mile programmes, where consistency between units matters more than specification depth.

Retail groups and dealers

Needing a distinctive silhouette - fat tire in particular - with a brand layer that can be applied without changing the base platform.

Project buyers

Government, hospitality and utility programmes that need the document set and the packing plan before the commercial decision.

02 · Product directions

Four directions that fit UAE programmes.

Starting points, not a fixed catalogue. Every one of them is quoted against the market and the use case.

  • Fat tire26 in wheels with 4.0 in tyres; six platforms, 36V and 48V options.
  • Folding20 in platforms, 36V and 48V systems, for storage and transport-led ranges.
  • City and step-through26 in and 700C commuter platforms for daily-use ranges.
  • Fleet and sharedSingle-speed, low-maintenance platforms built for high-duty cycles.

03 · Enquiry checklist

Six things to settle for a Gulf order.

These are the questions we put into a UAE brief. None of them is answered with a published number, because every one depends on the configuration.

  • Heat and storage. Ask how the battery should be stored and charged in sustained high ambient temperature, and what the guidance is for vehicles left outdoors.
  • Dust and sealing. Ask which connectors, display and battery interface are used, and what the sealing approach is - as a question, not as an IP-rating claim.
  • Range expectation. Range depends on rider weight, terrain, assist level and temperature. Treat any range figure as a quotation-level calculation, not a published specification.
  • Battery configuration. 36V 8Ah and 48V 10Ah behave differently on weight and charging time. Fix the system before comparing platforms.
  • Tyres and surfaces. Fat tyre, city tyre and folding tyre sizes change ride feel and carton volume. Ask for the ETRTO marking rather than the nominal inch size.
  • Documentation. Agree the document list for the model and the market before the order, including who holds each document and what it covers.

04 · Commercial terms

MOQ, samples, payment and shipping.

The commercial frame. Figures that depend on the configuration stay in the quotation.

  • Minimum orderMOQ is flexible and an order can start from a single unit, so a platform can be sampled first. The MOQ for a specific configuration is confirmed in the quotation.
  • SamplesA sample or pilot batch is how buyers verify ride quality, finish and packaging on a real unit. Sample terms and fees are confirmed in the quotation.
  • CustomisationComponents, logo, colour and packaging are the four layers changed most often. Sample approval and change control apply to custom builds.
  • Payment30% deposit on order confirmation, 70% balance after production is complete and before dispatch.
  • ShippingFOB, CIF and DDP are the main arrangements. The Incoterm for your destination port is confirmed in the quotation.
  • After-salesThere is no blanket warranty covering every component of the complete bicycle. TOJEN does not provide a blanket warranty covering every component of the complete bicycle. Against non-human damage, the frame carries a 12-month limited warranty and the battery carries a 6-month limited warranty. Other components and spare-parts support are confirmed in the quotation.

05 · Documents

How to verify what you are being shown.

Documents are published as redacted public previews, each with its own holder, standard, dates and model scope.

  1. Step 01Read the holderEach document names its own holder, and the holders are not all the same entity. Check that the holder is the one your import file needs.
  2. Step 02Read the model scopeA document covers the models and variants listed on it. Our catalogue numbers are not the same codes, so ask for the mapping rather than assuming it.
  3. Step 03Read the datesValidity and expiry are on the document. One published document expires on 28 September 2026 and is kept in the historical evidence area from that date.
Compliance statement

No configuration on this site is presented as road legal in the UAE or in any other market. Dubai sets rules on where e-bikes may be used and on braking, lighting and equipment; confirm those requirements for the final configuration and the intended use with the local authority or your distributor before listing a model.

Open the evidence and compliance centre  ↗

06 · FAQ

Questions UAE buyers ask first.

Eight answers, with the conditions attached. General buyer questions are on the support page.

Do you already have customers in the UAE?
We do not publish customer names or delivery counts. The UAE is our primary development market and the page exists to make it easy for a UAE buyer to start a conversation; delivery references are discussed directly and can be evidenced in the sourcing review.
Can I get a sample before a container?
Yes. MOQ is flexible and an order can start from a single unit, so a platform can be sampled before a production run. Sample terms and fees are confirmed in the quotation.
What is the payment schedule?
30% deposit on order confirmation and 70% after production is complete and before dispatch. The Incoterm - FOB, CIF or DDP - is confirmed in the quotation for your destination port.
Are these bikes road legal in Dubai?
That depends on the final configuration and the use case, and it is not claimed here. Dubai sets rules on where e-bikes may be used and on braking, lighting and equipment. Confirm the requirements for your intended use with the local authority or your distributor before you list a model.
Which documents come with a UAE order?
The commercial documents for the agreed Incoterm - quotation, order confirmation, commercial invoice and packing list - plus any model-linked documents agreed in the quotation. Document scope is agreed per model, not assumed for the range.
How does the heat affect battery choice?
It is a question we put into every Gulf brief rather than a specification we claim. Battery capacity, chemistry, storage guidance and charger specification are raised with the manufacturing partner for the destination climate before the build is fixed.
Can we order with our own brand?
Yes. Logo, colour, decals and packaging are the private-label layer, and components and equipment can be changed on top of that. Sample approval and change control apply to custom builds.
What is the minimum order quantity?
MOQ is flexible and an order can start from a single unit. The MOQ that applies to a specific configuration is confirmed in the quotation.

Start a UAE sourcing brief.

Market, platform, quantity and the documents you need, in one message. Replies within one business day, Monday to Saturday, GMT+8.

Request a quotation

WhatsApp +86 153 7982 6035 ↗

Last reviewed: 2026-09-21 · Reviewed for the UAE market page. · A named author page is being added; until then this review line is the editorial accountability statement.